Fine Digital's privacy policy covers the collection and use of personal information that may be collected by Fine Digital anytime you interact with Fine Digital, such as when you visit our website, when you purchase Fine Digital products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Fine Digital, and we go to great lengths to protect it.


Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

What information we collect

There are a number of situations in which your personal information may help us give you better service. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Fine Digital products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes - such as your occupation and where you use your computer - to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

When we disclose your information

Fine Digital takes your privacy very seriously. Be assured that Fine Digital does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Fine Digital group globally who will safeguard it in accordance with Fine Digital's privacy policy. There are also times when it may be advantageous for Fine Digital to make certain personal information about you available to companies that Fine Digital has a strategic relationship with or that perform work for Fine Digital to provide products and services to you on our behalf.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Our companywide commitment to your privacy

As we said, Fine Digital takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Fine Digital employees and strictly enforce privacy safeguards within the company. In addition, Fine Digital supports industry initiatives - such as the Online Privacy Alliance and TRUSTe - to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.
Fine Digital abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. You'll find more information about the U.S. Department of Commerce Safe Harbor Program.
Fine Digital's website has links to the sites of other companies. Fine Digital is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.